Privacy Policy

Last updated: February 04, 2026

1. Introduction

PowerPipeline ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name, email address, phone number
  • Identity documents for verification
  • Banking information for payouts
  • Employment and role information

Usage Data

We automatically collect:

  • Login times and session duration
  • Pages visited and features used
  • IP address and device information
  • Performance metrics and activity logs

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Platform
  • Process commissions and payouts
  • Track performance and targets
  • Send notifications and updates
  • Improve our services
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Data Sharing

We may share your information with:

  • Confidiance Bank: As the parent organization for service delivery
  • Service Providers: Who assist in operating the Platform
  • Legal Authorities: When required by law or to protect rights

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data:

  • AES-256 encryption for sensitive data at rest
  • Argon2id password hashing
  • Two-factor authentication for admin accounts
  • Regular security audits and monitoring
  • Access controls and audit logging

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for legal, accounting, or regulatory purposes.

7. Your Rights

Under POPIA and applicable laws, you have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent

8. Lead Data

As a user of the Platform, you may have access to lead data. This data is confidential and must be:

  • Used only for legitimate Platform purposes
  • Never shared with unauthorized parties
  • Handled in compliance with POPIA
  • Protected from unauthorized access

9. Cookies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for details.

10. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or Platform notification.

12. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at:
privacy@confidiancebank.com